Faq's

Frequently Asked Questions (FAQ)

We know you may have some questions before making a purchase. Below are some of the most common queries from our customers. If you don’t find what you’re looking for, feel free to Contact Us, and we’ll be happy to assist you!

1. What products do you sell?

At becloth.shop, we offer a wide range of stylish clothing for men, women, and children. Our collection includes casual wear, formal attire, activewear, and accessories. We aim to bring you the latest trends and timeless styles that are both fashionable and comfortable.

2. How can I place an order?

Ordering from becloth.shop is simple! Just follow these steps:

  1. Browse our website and choose the items you'd like to purchase.

  2. Select the size, color, and quantity.

  3. Add your items to the shopping cart.

  4. Go to checkout and enter your shipping details.

  5. Choose your payment method and complete the purchase.

Once your order is confirmed, we’ll send you a confirmation email with the details.

3. What payment methods do you accept?

We accept a variety of secure payment methods to make your shopping experience easy:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

  • Net Banking

  • PayPal

  • UPI (Unified Payments Interface)

  • Cash on Delivery (COD) for certain locations

4. How long will it take to receive my order?

Our standard shipping time is between 5 to 7 business days. However, delivery times may vary depending on your location. You will receive a tracking number once your order has shipped, so you can monitor its progress.

5. Do you offer international shipping?

Currently, we only offer shipping within India. We are working on expanding our services to other countries in the near future, so stay tuned for updates!

6. Can I change or cancel my order after it’s been placed?

Once your order has been confirmed, it is processed immediately to ensure quick delivery. If you would like to make any changes or cancel your order, please contact us at becloth.shop@outlook.com as soon as possible. We'll do our best to accommodate your request, but changes may not be possible if the order has already been processed.

7. How do I track my order?

Once your order is shipped, you will receive an email with your tracking number and the carrier’s details. You can use this tracking number on the courier company’s website to track your order’s progress.

8. What should I do if I receive a damaged or incorrect item?

We take great care to ensure that all our products reach you in perfect condition. If you receive a damaged or incorrect item, please contact us immediately at becloth.shop@outlook.com with your order number and a photo of the issue. We will assist you with a return, exchange, or refund.

9. Do you offer gift cards?

Yes! We offer becloth.shop gift cards for all occasions. You can purchase a gift card directly from our website and send it to your loved ones. They can use it to shop for their favorite items from our store.

10. How can I contact customer service?

If you have any questions or need assistance, you can reach us in the following ways:

  • Email: becloth.shop@outlook.com

  • Phone: +91 98985 66543

  • Address: 97, Amarvan Society, Near Sugar Tran Rasta, Sayan, Surat, Gujarat – 394130

We’re happy to help!

11. Do you have a return or exchange policy?

Yes, we have a 14-day return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange the item within 14 days of receiving it. Please visit our Return and Exchange Policy page for more details on how to process a return or exchange.

We hope this FAQ page answers your questions! If you still need help or have other inquiries, don’t hesitate to Contact Us – we're here to assist you!